All orders will go out the following business day in Priority Mail Flat Rate® packaging. Orders placed on Saturdays after 5pm CST thru till Sunday night will not go out until the following Monday morning. In the case of a holiday the orders will ship the soonest following business day. We use the USPS flat rate shipping rates of small = $7.50 and medium = $15.00 and then if a larger order, we add a second $15.00 box. If you received a package and the product was damaged or if you placed an order and did not receive your package please contact us at 512-887-5432.